Privacy Policy

Last Updated: March 2026

Defender Inspections ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at https://defenderinspectionsfl.com or interact with our services.

Information We Collect

We collect information in the following ways:

Form Submissions

When you fill out a contact or scheduling form on our website, we collect the information you provide, including your name, email address, phone number, and property address. This information is submitted voluntarily and is used solely to respond to your inquiry or schedule your inspection.

Analytics Data

We automatically collect certain information about how you interact with our website, including pages visited, session duration, and device type. This data helps us understand how visitors use our site so we can improve the experience.

Cookies

Our website uses cookies for analytics tracking and marketing attribution. These include analytics cookies, attribution cookies for tracking referral sources, and consent preference cookies. More details are provided in the Cookies section below.

How We Use Your Information

We use the information we collect for the following purposes:

• Respond to inspection requests and inquiries submitted through our website
• Communicate with you about scheduled inspections, including confirmations and follow-ups
• Improve our website content, layout, and overall user experience
• Analyze marketing attribution to understand how visitors find our website

Third-Party Services

We use the following third-party services in the operation of our website. Each service has its own privacy policy governing how data is handled:

• Google Analytics (GA4) for website traffic analysis and visitor behavior reporting
• Mixpanel for user behavior analytics and session recording to improve our website experience
• Cloudinary for image hosting and optimization
• Sanity for content management and blog post delivery
• Netlify for website hosting and form submission processing

Cookies

Our website uses the following types of cookies:

• Analytics cookies (GA4): These cookies help us understand how visitors interact with our website by collecting information about page views, session duration, and navigation patterns.
• Attribution cookies (UTM tracking): These cookies track the source of your visit (such as a search engine, social media, or referral link) and expire after 30 days. They help us understand which marketing channels are most effective.
• Consent preferences: These cookies store your cookie consent choices so we can respect your preferences on future visits.

Your Rights

You have the following rights regarding your personal information:

• Access your data: You may request a copy of the personal information we hold about you.
• Request deletion: You may request that we delete the personal information we have collected from you.
• Opt out of analytics: You can disable analytics tracking by adjusting your browser settings or using a browser extension that blocks tracking scripts.
• Contact us: For any privacy-related inquiries, you can reach us using the contact information provided at the bottom of this page.

Data Retention

Form submissions and contact information are retained for legitimate business purposes, including responding to your inquiries, scheduling inspections, and maintaining records of past communications. Analytics data is retained according to the policies of each respective analytics provider (Google Analytics and Mixpanel).

Florida and CCPA Compliance

We are committed to complying with applicable privacy laws, including the California Consumer Privacy Act (CCPA) and Florida privacy regulations. Under these laws, you have the right to:

• Right to know: Request information about the categories and specific pieces of personal information we have collected about you.
• Right to delete: Request deletion of your personal information, subject to certain exceptions.
• Right to opt out of sale: We do not sell your personal information to third parties. If this practice ever changes, we will update this policy and provide you with the ability to opt out.

Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that a child under 13 has provided us with personal information, please contact us immediately so we can take steps to delete that information.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

• Email: glen@defenderinspectionsfl.com
• Phone: (954) 477-1511
• Address: Pembroke Pines, FL 33025